Patient records are stored in Germany and kept separate.
Each clinic sees only its own records. Documents are encrypted and stored in Frankfurt. Every change to a record is logged and checked.
Storage and separation
- Each clinic sees only its own data
- The database itself separates clinics, on every query.
- Servers in Germany
- The app and its database run in Germany. Backups are kept in Frankfurt.
- Encrypted documents
- Files are encrypted before they are stored, in Frankfurt (EU).
- Separate patient accounts
- Patients sign in to their own portal and never see your team's workspace.
- Card payments by the provider
- Supercell never sees or stores card numbers.
Sign-in
- Two-step sign-in
- Authenticator app, passkey, text message or email code.
- Sessions you control
- See where you are signed in and sign out other devices.
Audit trail
- Tamper-evident audit log
- Changes to records are chained, and the chain is checked on a schedule.
Security questions? Write to [email protected].
See it with your own cases
We walk you through it on cases like yours.